Receptionist

Position Overview

Al Mufeed Group is looking for a professional and customer-focused Receptionist to join its team. This role is essential in ensuring smooth front-office operations and delivering excellent service to clients, visitors, and internal staff. Candidates who are confident, well-presented, organized, and able to handle a fast-paced work environment are encouraged to apply.

The Receptionist will manage all front-desk activities, including greeting visitors, answering phone calls, maintaining office records, and coordinating administrative tasks. The role requires strong communication skills, customer service orientation, and a professional approach at all times.

Key Responsibilities

• Greet and assist visitors, clients, and staff in a professional and friendly manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the front-desk area, ensuring it is clean, organized, and welcoming.
• Handle outgoing and incoming correspondence, emails, and courier services.
• Maintain visitor logs, employee attendance sheets, and front-office records.
• Support administrative staff with filing, data entry, and documentation when required.
• Schedule appointments, manage meeting room bookings, and assist with office coordination.
• Provide accurate information about the company’s services and departments.
• Handle basic inquiries and escalate complex issues to relevant personnel.
• Assist in daily office operations and ensure compliance with company policies.

Requirements

• Prior experience as a receptionist, front desk officer, or administrative assistant (Facilities Management industry experience is an advantage).
• Strong command of English; Arabic language skills are a plus.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-service attitude.
• Ability to manage multiple tasks and work under pressure.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong organizational and time-management skills.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
• Additional short courses in administration, customer service, or communication are an advantage.

Experience

• Minimum 1–3 years of experience in a similar front-office or receptionist role.
• Experience in Facilities Management or Asset Management companies is preferred but not mandatory.

Skills & Competencies

• Excellent telephone etiquette and communication skills.
• Professional grooming and presentation.
• Strong customer service mindset.
• Attention to detail and accuracy in documentation.
• Ability to handle confidential information responsibly.
• Problem-solving abilities and proactive approach.
• Teamwork and coordination skills.

How to Apply

Interested applicants may send their CV. Use the subject line: “RECEPTIONIST APPLICANT”

Only shortlisted candidates will be contacted.